Who Stabbed Our New JTOs?

Efforts Taken By AIGETOA in Pay Issue of JTOs recruited after 2006

Time line of Facts

3rd September 2010, 

AIGETOA held detailed discussion with CMD BSNL regarding the various issues faced by the Direct Recruits in BSNL. The record of the discussion was officially released by BSNL Corporate Office, New Delhi vide letter no: BSNL/31-4/SR/2010 dtd. 21st September 2010(Click here for the letter). Issued by Senior GM (Staff Relations), BSNL C.O.

Item no:2 in the above letter clearly shows AIGETOA argued to maintain the pre-revised pay scale to avoid loss of emoluments to new JTO’s to which Senior GM(Establishment) was instructed to solve the issue within two months by CMD.

4th October 2010

After this letter AIGETOA waited for its execution, sensing delay Shri. R.P. Shahu, GS AIGETOA on 4th October 2010 vide letter No: CHQ/AIGETOA/292 (click for the letter) wrote to GM (Establishment), BSNL C.O. regarding the non-implementation of the resolutions as per record of discussion during agenda meetings.

Item no: 2 in the above letter clearly states “Almost one month had passed now and something concrete on this issue is yet to come out. Still we are sincerely hoping that your office is working positively on the issue and will not wait for the last day of the prescribed time in the agenda meeting for its resolution. This issue is of utmost important to us since our newly recruited younger brothers are suffering very badly because of non-finalization of scales.”  GS, also wrote to refrain from the making the pay scale 16400-40500 permanent for the newly recruited JTO’s.

AIGETOA plans to start Operation Sangarsh in October 2010; issues instructions to Circle bodies and District bodies to gear up for Operation Sangarsh.

15th November 2010 

Finally BSNL constituted Committee for looking into loss of pay for JTO’s of 2007 & 2008 vide letter no: 1-29/2010-PAT (BSNL) (click for the letter). The annexure-A of this letter from Corporate Office, BSNL clearly shows letter No: CHQ/AIGETOA/292 signed by shri. Amit Roy, Asst. General Secy-1, working in Corporate Office BSNL on behalf of GS, AIGETOA submitted on 05th October 2010. The file no: of this letter put up to CMD is on the top of the annexure-A of letter no: 1-29/2010-PAT (BSNL) and the initials of GM (Personnel) is also seen on the left side of the first page of the annexure.The committee under chairmanship of PGM (FP) was supposed to submit its report within 60 days of time.

6th February 2011

At the Calcutta CWC of AIGETOA on 6th & 7th February 2011, Management representatives had assured positive outcomes for the problems of DR’s.

From reliable sources we have come to know that an association which has never stood for Direct Recruits in its history, sensing that the problem of new JTO’s is getting resolved wanted to take credit of it and plotted for it. Assuming a delay of one month, the committee under the chairmanship of Shri. K.C.G.K Pillai, PGM (FP) was expected to come out with its report on the pay scale issues of new JTO’s by 15th February 2011.

15th February 2011...........

On 15th February new order 1-11/2009 PAT (Click here for letter) comes to allow personal pay for those 2007 & 2008 JTO’s joined before 5th March 2009 which will not bring any benefit to the new JTO’s, since none of them has been appointed as JTO before 5th March 2009 even though some batches were in training.

On 16th February 2011 SNEA issued notice for Lunch hour demonstration and Dharna on 24th Feb & 4th March 2011 respectively citing solidarity for the cause of 2007 & 2008 JTO’s.

On 17th February 2011 the order issued by BSNL which has no benefits was kept in abeyance;
for whom ?, nobody knows.

AIGETOA never wants to conduct a Dharna just for the sake of making somebody stand in the Sun for the sake of personal gains. AIGETOA will highlight the selfless hard work it has done for the new JTO’s.

AIGETOA KERALA presents the above facts supported by evident facts which is not just an asp coding on a website .These links depicts relentless effort of AIGETOA CHQ and compiled here for the kind evaluation of its members.

United we stand, Divided we fall.

This is a compilation of sequence of events from Aigetoachq.org, sneachq.net and BSNL Intranet. All letters and annexure are taken from the websites unless explicitly stated.

Dear 2007 and 2008 recruited Brothers, How long will you keep your eyes wide shut?

Do you know how intermediate E1-A scale was implemented in BSNL while no other PSU has it?

Do you know what E2 scale is?

Do you know beyond monetary benefit E2 has a qualification bar?
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Do you know what are DoPT Guidelines?

Do you know who else are directly recruited in Group B other than you?

You are selected from an All India Competitive examination whose question is prepared by one of IITs. Do you know who else have been recruited similarly in BSNL?

You compete to whole India to get selected. Who makes you a circle cadre?

Do you know about All India Seniority Roster?

Do you know about Inter SE seniority?
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Do you know about EPF and EPS?

Do you know you will get a maximum pension of Rs 3250/- after 35 years of service, even if you retire as CMD of BSNL, while others get a minimum Rs10,000 even if they retire as JTO?

Do you know irregularities still now prevail in EPF and EPS accounting damaging our retirement benefits?

Do you know Cost to the Company on you and others?

Do you justify two payments for guys doing same work?
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Do you know BSNL MS RR.?

Do you know what is difference between Regular/Adhoc/officiating?

Do you know your career aspects in BSNL now?
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Who is against giving E2 scale to the qualified which is recommended by DPE?

Who are benefitted from making you a circle cadre?

Don’t you see your career aspect if we win Case 2  O.A No.983/ 2010  ?

Don’t you see who is sitting above you by violating DoPT guidelines?

Don’t you see full pension retirement benefits?

Do you know how many increments will you get to equalise CTC?

IF YOU DONT KNOW?    ASK

IF YOU DONT SEE?       SEARCH

IF YOU CAN’T SEE?      OPEN YOUR EYES

Cellphone calls alter brain activity

A recent research has unearthed that spending 50 minutes with a cellphone plastered to your ear is enough to change brain cell activity in the part of the brain closest to the antenna.

According to scientists at the National Institute of Health, the study does not settle recurring concerns of a link between cell phones and brain cancer.

According to Dr. Nora Volkow of the NIH whose study was published in the Journal of the American Medical Association, glucose metabolism (a sign of brain activity) increases in the brain in people who were exposed to a cellphone in the area close to the antenna.

The study was meant to examine how the brain reacts to electromagnetic fields caused by wireless phone signals.

Volkow added that she was surprised that the weak electromagnetic radiation from cellphones could affect brain activity but she said the findings do not shed any light on whether cellphones cause cancer. This study does not in any way indicate that. What the study does is to show that the human brain is sensitive to electromagnetic radiation from cellphone exposures.

ALL INDIA GRADUATE ENGINEERS AND TELECOM OFFICERS ASSOCIATION

DEMANDS

Immediate settlement of below said issues

·         Standard pay scale for executives i.e. E2 for JTO/JAO and E3 for SDE/AO as per the DPE guidelines. Pay should immediately be protected with respect to the pre-revised scale in respect of executives recruited after 2006 till the finalization of standard pay scales.

·         Implementation of DoPT guidelines.

·         Resolution of EPF issues.

·         Implementation of uniform period of 4 years for first TBP.

·     Processing of Pending Rule-8, tenure and request transfers cases.

its 4G

TRAI anticipates completing proposal on 4G by mid 2011

TRAI has stated that it is gearing up to come up with recommendation on the advanced 4G technology by the middle of this year.

The regulator will float consultation paper on 4G within a month to start discussion with the industry.

4G is expected to come next year.

The 4G technology is considered to have 10 times more data download speed as compared to 3G technology.

The data download speed of 3G technology is said to be in the range of 385 kilobytes per second to 2 megabyte per second while a user is on the move.

AT & T Coming back to India with 4G?

Global telecom giant, AT&T is reportedly in talks with chip maker Qualcomm for a possible partnership in India. Qualcomm holds the licence and spectrum to offer fourth generation or 4G wireless broadband services in four telecom circles in India. Qualcomm won BWA spectrum  n New Delhi, Mumbai, Haryana and Kerala for around US$ 1 billion.

All India GSM Figures Jan 2011

India's GSM subscriber base grew 2.53 percent in January with the addition of 13.71 million mobile phone users.The total number of subscribers in the country crossed 556.68 million as against 542.97 million in the previous month.


    1.  Airtel reached 157.8 Million Customers adding  3.87 Million customers
    2.  Vodafone  reached 157.3 Million Customers adding  3.86 Million customers
    3.   Idea  reached 156.3 Million Customers adding  3.83 Million customers
    4.  BSNL  reached 148.2 Million Customers adding  3.68 Million customers

Among BSNL Units AP Circle gathers 3.3L customers followed by Maharashtra and Karnataka
The statistics shows the MNP has not taken much influence in subscriber figures. The performance of BSNL in this month was sluggish making the growth rate to fall.

Detailed report

AIGETOA CHQ served notice ....

In response to strong reaction by AIGETOA CHQ , management swiftly decided to kept the witch crafted order 1-11/2009-PAT(BSNL) dated 15th Feb 2011 regarding revision of pay scale of BSNL Executives w.e.f 1.1.2007. in abeyance.

Read More@  www.aigetoachq.org

AIGETOA MLP congratulate CHQ for timely uprise to uplift the dignity and fraternity of GE Brotherhood forcing the blasphemous corporate sequoias to shake.

Finally Personal pay allowed...but for Whom?

As per 1.11/2009/PAT/BSNL dated 15.2.2011 Corporate office has given nod to allow personal pay to those GE JTOs joined in 2007 and 2009 recruitments provided they should be joined in between 1.1.2007 and not less than 5.3.2009.

AIGETOA MLP express our thankfulness for the unparalleled  benevolence shown to the 2007 and 2009 recruited poor Graduate engineers who were offered 9850(E1A) in the Advt for JTO Examination. 
We Strongly recommend the brain of the designer of such an order should be contributed to Madame Tussaud's.

We are marooned?

About 13 OF Cables of STR as well as Calicut SSA along with 3200 Pair copper cables connecting high end Telecom Services like MPLS, PE Routers, 10G RPRs, Broadband PE, POIs, GSM Mobile Networks  etc coming out from Palayam Telephone Building , Calicut, Kerala  has been damaged due to Fire caught inside the Telecom Duct below CH Over Bridge, Calicut. Cause of Fire eruption in closed duct under Tarred Public Road which is one of the busiest Streets in Calicut City without the presence of an inflammable agent is very much odd and rare. Moreover this clearly points to the conspired sabotage since almost 3 similar incidents of service break occurred in key locations of Kerala in the POST-MNP Scenario.

The Various services has been affected from 1030hrs 16.2.2011, fortunately EVDO, CDMA networks remain unaffected and GSM services were restored by ~1545hrs and Broadband network by 1800hrs partially.

1. The Copper cables connecting Secretariat housing leased lines from Home ministry were cut-a-part over night.
2.  Nortel GSM BSC Tirur, Malappuram went out of service and the ‘Vendor’ was helpless , resulting in week long disturbances to GSM services in its serving area
3. Ernakulam MSC and HLR tripped due to power failure causing total GSM failure in the entire Kerala Circle for hours.

Dear Graduate Engineers,

We don’t have Pension, We have not gained surplus Bank balance, We have nothing else other than Hope. Unless sturdy intuitive actions against such belligerent proceedings should be vehemently initiated, friends......

We Are Marooned, it’s for sure!

No Chance of LTE for BSNL

Department of Telecommunications, who is said to be the asset-holder of BSNL Holdings has dumped an almost Junk Spectrum for BWA and looted its 8000Cr. 
Now the Sinking is Almost Confirmed.


For BWA services, most private operators have shown interest in adopting LTE (long term evolution) technology due to its high-speed and greater efficiency. But the BSNL has been allocated band on which it cannot launch LTE services. While private operators can use both WiMax and LTE technologies, the BSNL will have no road map for LTE, which is being dubbed as the technology of future.


Read More >>>>

Resolution of Kolkatha CWC

1. Regarding career progression:

• without compromising on the demand of time bound functional promotion based on performance, qualification and work experience, Request BSNL-Management to immediately conduct DPC from JTO to SDE by implementing DOP&T guideline to fix the inter-se-seniority among Direct Recruits and promotees JTOs which is already resolved in our agenda meeting in the chairmanship of CMD BSNL. This association requests the personal intervention of our honorable CMD to instruct establishment section of BSNL CO to refrain from putting hurdles and dragging for indefinite time on the already resolved issue.
• To immediately conduct the LDCE for JTO to TES Group-B and if the same is not possible due to court cases, conduct the DPC for seniority cum fitness to fill up all the available vacancies through seniority cum fitness so that most of the eligible candidates may get promotion.
• To put the qualification bar for the STS (E-4) and above to improve the quality of employees without any qualification relaxation to any group of executives. Management should facilitate and motivate the under qualified executives to acquire higher qualification for getting further promotion.

2. Pay anomalies for JTOs recruited after 2006 and finalization of pay scale for JTO/JAO/SDE/AO:

• Process should immediately be started for finalization of fixing standard pay scale for executives i.e. E2 for JTO/JAO and E3 for SDE/AO as per the DPE guidelines.
• Pay should immediately be protected with respect to the pre-revised scale in respect of executives recruited after 2006 till the finalization of standard pay scales.
• This association is not going to accept any degradation of pay scales i.e. anything less than E2 for JTO/JAO and E3 for SDE/AO is not acceptable and the association can react immediately without prior notice if management makes any move towards the degradation of Pay Scales.

3. Improving the business and Brand Image of BSNL:

• It was resolved that AIGETOA will use its strong organizational structure at Central/Circle and SSA level for marketing the services of BSNL. It was decided that it will be the responsibility of each and every member to market the services of BSNL, improve the customer care, suggest on improving the services, highlighting the problems associated with operations, sales and marketing. It was also decided that in-view of the recent MNP scenario, Association will conduct a survey at places where there have been maximum port-out cases and come out with suitable analysis of the reasons and remedies. It was also decided that AIGETOA will ensure its fullest co-operation as far as generating the revenue and improving the business volume of BSNL is concerned.

4. Transfer Related:

• Management should find out the way to execute all the Rule-8 transfer cases in respect of JTO/JAO who have already completed five years in the circle.
• SDEs posted in the hard tenure stations should be immediately relieved as and when they complete their tenure without waiting for the substitute. It is the responsibility of management to arrange suitable substitute based on longest stay well in advance.
• Request transfer of executives who have already completed 2 years as SDE along with their previous years as a JTO in a particular circle should be immediately considered.
• There is 2 years tenure in hard station for SDEs and above but for JTO/JAO there is 5 years for considering rule-8 transfer. This seems to be high injustice as hardness has no relation with the cadre, so there is high need to modify the transfer policy and henceforth the rule-8 transfers in the cadre of JTOs/JAOs for hard tenure stations should be considered after 2 years.

5. Regarding EPF:

• Considering the importance of the issue and long pending despite of several persuasions in every possible manner, management should give top priority to resolve all the anomalies submitted by this association.
• Immediate formation of centralized EPF cell at BSNL CO as already decided and expediting the process of centralization as the process appears to be too slow especially in view of the recent EPFO decision that April 2011 onwards, interest on inoperative/inactive accounts will be stopped.
• Immediate relieving of Sh Surinder Kumar JAO from STR Chennai to EPF cell BSNL CO New Delhi as already transferred by instruction of CMD BSNL.

6. 30% superannuation benefit in respect of direct recruits:

• As it is already resolved in our agenda meeting and doubt has already been clarified by DPE that leave encashment is not the part of superannuation benefit, Management should immediately introduce the 30% superannuation benefit in respect of direct recruits as per the recommendations of 2^nd PRC.

7. First Time bound upgradation in four years in respect of all executives:

• After pay revision there is clear discrimination among different batches in respect of first time bound upgradation so there is high need to modify the EPP with equal span of four years for all executives.
• Till the modification of EPP Immediate implementation of existing EPP i.e. giving first time bound upgradation on the date of crossing minimum scale of next grade which is not being given without any reasons.

8. Introduction of child care leave for female employees:

• This company has a history of best social practices but depriving its own female employees from child care leave is against the social image of the company. Most of the PSUs have already introduced child care leave after sixth pay recommendation in some or other form. BSNL management is requested to immediately introduce child care leave in respect of female employees and start deliberations w.r.t. the mechanisms involved.

More sops for new customers and Not Any More For MNP Port Ins

For new 2G and 3G customers
Prepaid offer:-
1) Free talk value-100% of MRP of all FRCs under 2G & 3G mobile service. In case of FRC’s
where the existing free talk value is more than 100% of MRP of FRC, the existing higher
free talk value will prevail. Other freebies like free SMS and video calls which are
available with the FRCs as per existing orders will continue to be offered.
2) Increase in free data usage from existing 50 MB to 200 MB under 2G mobile and from
200 MB to 500 MB under 3G mobile service.
3) The above promotional tariff is not applicable in case of Data FRC of Rs.52/- under 3G
mobile services.
Postpaid offer:-
1) 50% discount/rebate in the FMC for the first month under 2G & 3G mobile service.
The above promotional tariff will be available from 07-02-2011 to 31-03-2011.

For MNP Port In customers

This is to intimate that It has been decided by the competent authority to withdraw all the
special tariffs offered to port-in customers intimated as per Corporate Office letter dtd 18-01-2011
cited above, except waival of port-in charges of Rs.19/-.






It is lately found that what ever offers Priv Telcos gives customers they are in lose path. To curb this fall out they have no offer in their vanity bags ,so better way is to firewall BSNL IN PORT with red face same time leaving a cold smile for Rs19/-


Priv Telcos can be read as Private Telecos or Privileged Telecos.

World Telecom Industry News Update

Multi SIM phenomenon continues in emerging mobile markets

One in ten mobile phones sold in the Middle East and Africa are now dual SIM. In Asia 16% of all mobile phones sold have dual SIM card facilities which represent an increase from 13% at the beginning of 2010.However, it is when you look at the extreme trends in specific countries that it becomes clear that this is not a blanket phenomenon. In Nigeria, over 30% of handsets are dual SIM and in Indonesia, Vietnam, Ghana and India the market has grown from one in ten last year to one in four by Q4 2010.

According to GfK Global Telco Marketing Director, Aaron Rattue, they are already seeing triple SIM card devices being launched and this multi SIM behavior looks set to grow as a phenomenon, especially amongst the newer and more emerging markets. The multiple SIM facilitates the consumer-lead desire to utilize different tariffs throughout the week, depending on time and usage.

France almost hit 100% population penetration at the end of 2010

French telecoms regulator without any commentary has revealed that France had 64.4 million SIM cards in late December 2010. The annual growth rate was around 5% for three quarters, and the penetration rate is almost 100% at the end of 2010- 99.7% to be exact.

Arab World relays on mobile Internet

A survey has revealed that a significant number of Internet users across the Middle East and North Africa are accessing the Internet using their mobile devices and using mobile applications. The survey of over 12,700 internet users across the Middle East and North Africa found that half of all Internet users in the UAE used mobiles to access the Internet, with over 71% of mobile internet users in the region ranking email as their biggest mobile internet activity.

People are increasingly using mobiles as Internet access devices in the Middle East and are starting to access social networks as well as news, sport and other information services using their mobiles. The primary application for mobiles is still email, but over 85% of users have downloaded mobile applications for their devices and the spread of services being accessed is very wide. Social networking, in particular, is a strong and growing trend, with 40% of women who use the mobile Internet doing so to access social networks.

South Africa observes high mobile banking usage

Cellphone banking has increased in the past year, as South African consumers gain confidence in their handheld devices as a tool for both communications and efficiency.

According to research, among urban cellphone users, 44% now use cellphone banking services, compared to 27% a year earlier. In smaller centres and towns, 27% now use cellphone banking, suggesting that rural areas lag urban users by about a year in take-up of these services. In total, 37% of South Africans in urban and rural areas aged 16 and above now use cellphone banking.

UK’s Supreme Court to allow Tweeting in Court room

The UK’s highest legal authority, the fairly recently created Supreme Court has stated that it will allow the use of Twitter and text messages during court cases.

Traditionally, broadcasting live from within a court was forbidden, although there have been some recent high-profile cases where Judges permitted the use of Twitter, hence the latest decision from the Supreme Court.

Because cases before the Supreme Court do not involve interaction with witnesses or jurors, and because there is rarely any reason why what is said in court should not be placed immediately in the public domain, the Justices of the Supreme Court stated that they are content with legal teams, journalists and members of the public communicating to the outside word what is happening in the courtroom.

Customers Don’t Like IVRS Phone Systems: Reports

A new report has unveiled that customer service issues that are personally handled by a service representative, either over the phone or at a retail store, are significantly more satisfying to customers than are automated response interactions.

The semiannual study provides a detailed report card on how well wireless carriers service their customers in three contact methods: telephone calls with customer service representatives (CSR) and/or automated response systems (ARS); visits to a retail wireless store; and on the Web. Within each contact method, the study measures satisfaction and processing issues, such as problem-resolution efficiency and hold-time duration.

Overall, among customers who speak with a service representative without going through an automated response system, the customer care index score averages 774 on a 1,000-point scale, well above the industry average score of 739. Among customers who use other methods of contact, satisfaction is considerably lower:

The study finds that one of the main factors contributing to this performance disparity is the quality of the response provided.  Service representative-either over the phone or in person-can answer both initial and follow-up questions from customers and clarify answers. This kind of flexibility is very limited in both ARS and Web-based contacts.

As more companies encourage customers to contact them on the Web to save operating costs, they run the risk of increased customer churn if the number of contacts needed to resolve a complaint or issue rises. Switching intent is four times as high among those who rate their wireless carrier below average in customer care, so the challenge for wireless carriers is to offer an easy and efficient customer care transaction experience.

The majority (51%) of telephone contacts are resolved primarily via a service representative. The study also finds that customers are most satisfied with their experience when they can reach a customer service representative quickly and spend only a brief period of time using automated systems to resolve their problem.

While customers tend to be more satisfied when they can reach a service representative quickly, heavy reliance on live representatives is much more costly for wireless carriers. If wireless carriers can drive improvements in satisfaction with non-human interaction channels, overall customer care performance scores will improve dramatically by making the process more intuitive and efficient, and likely so in a much more cost-effective manner.

T-Mobile ranks highest in wireless customer care performance for a second consecutive time with an overall score of 758. T-Mobile performs particularly well in phone contacts that originate in the ARS channel and are then transferred to a live service representative, and through phone calls made directly to a CSR. Verizon Wireless follows in the overall rankings with a score of 743 and performs well among customers who contact their service representative directly and among customers who contact their carrier online.

The study also finds several key wireless customer care patterns:

• Overall, 36 percent of wireless customers contact their carrier due to service and equipment-related issues, while 32 percent contact for general billing issues; 28 percent for incorrect charges; 23 percent for call quality; and 21 percent for price or cost.
• Wireless customers who indicate that they have had a positive care experience are more loyal and are, therefore, less likely to switch carriers in the future, on average. Among customers who indicate they “definitely will not switch” carriers in the next 12 months, customer care index scores average 810, compared with just 566 among those who say they “definitely will switch”-a difference of 244 points.
• Although the vast majority (88%) of customers gets through to their carrier on their first try, 12% of customers are misdirected or put on hold for too long and must make more than one contact. The average wireless customer spends 6.24 minutes on hold when trying to reach their carrier via phone-a substantial increase from 5.27 minutes just six months ago.